Frequently Asked Questions
What first aid courses do you offer?
We offer a variety of nationally accredited first aid courses, including:
- Provide CPR (HLTAID009)
- Provide First Aid (HLTAID011)
- Provide First Aid in an Education & Care Setting (HLTAID012)
- Provide Advanced Resuscitation (HLTAID015)
- Perform Rescue from a Live LV Panel (UETDRRF004)
- Provide Advanced First Aid (HLTAID014)
- Provide First Aid in Remote or Isolated Area (HLTAID013)
- Anaphylaxis, Asthma, and CPR (22578VIC, 22556VIC & HLTAID009)
- Provide Pain Management (PUAEME008)
- Pool Lifeguard Skill Set (SISSS00133)
- Perform Water Rescues (SISCAQU020)
- Perform Complex Water Rescues (SISCAQU021)
How are the courses delivered?
Our courses are delivered in a blended format, combining online theory and quizzes with face-to-face practical training sessions. The duration of the practical sessions varies depending on the course.
Who is the lead trainer at First Aid Edge Mackay?
Our lead trainer is Tracey Eastwick, a nationally accredited professional with over 27 years of experience in frontline emergency medicine. Tracey has been serving the Mackay region for 20 years.
Do you offer same-day certification?
Yes, participants who successfully complete their first aid course can receive their certificates on the same day or within 24 hours of completion.
Can you tailor courses for specific workplaces or groups?
Absolutely. We provide courses tailored to the specific needs of workplaces and community groups, ensuring that participants gain relevant skills and knowledge applicable to their environments.
What are the benefits of first aid training in the workplace?
First aid training in the workplace can lead to faster emergency responses, a competitive advantage, better handling of occupational hazards, improved safety outside the workplace, boosted morale, and regulatory compliance
How can I book a course or get more information?
You can contact us by calling 1300 986 626 or by sending a message through our website’s contact form.
What regions do you serve?
While based in Mackay, we also offer training in the greater Isaac and Bowen Basin regions, including the Whitsundays. We are committed to making quality first aid training accessible, especially in remote and rural areas.
Are your courses nationally accredited?
Yes, all our courses are nationally accredited, ensuring they meet the required standards and are recognised across Australia.
What should I wear to the practical training sessions?
We suggest wearing comfortable casual clothing, as the practical nature of the demonstrations and practice may require bending, kneeling, and lying on the floor.